How to setup BSNL Missed Call Alerts

by vbb on June 29, 2009


Whenever you mobile is out of coverage area(A common phenomenon in India) you may miss any important call.This also happens when you keep your mobile switched off.Many service providers facilitate you to view Missed call when you you enter any coverage area or switch the mobile On,but at a cost.

BSNL provides Missed Call Alert Service at FREE for both prepaid and postpaid customers.All you have to do is follow this simple procedure to setup your mobile for Missed Call Alert.

Missed Call Alert by BSNL

BSNL Free  Missed Call Alert Service

The procedure is simple.What you have to do is “Divert all your calls to number 17010-When unavailable or out of reach.”What happens is that the calls are diverted to this number when your mobile is switched off or out of coverage area, where the call details are logged.When you re-enter the area or switch the phone on,they send a message  about the missed call including logged details.

How to divert calls

Go to Settings->Call settings->call divert.(It may differ from phone to phone but the steps are almost same).Now it will list conditions when to divert calls.

You have to divert voice calls -

  • If Out of reach divert to 17010
  • If unavailable divert to 17010

This is all done.You must test it sometime after testing as wrong setting may make you miss call even if you are on the network with phone switched On.Test it with both conditions.And never miss any call now.

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{ 9 comments… read them below or add one }

GAutam September 7, 2010 at 8:52 pm



sameer March 4, 2011 at 10:30 pm

thanxssssssssssssss a lot


Sanjeev Zopfan March 16, 2011 at 11:56 am

Thank u it worked.

But BSNL’s this service doesn’t work as fast as IDEA’s did.

E.g. on idea, whenever I was on a call and somebody called me up, I immediately, in between that call (i..e within 5 seconds) used to receive the msg. But on BSNL, sometimes even 20-30 min passed and still didn’t receive the MCA.


vidyarthi April 11, 2011 at 11:32 pm

i have faced the same problem please suggest me a solution


Kiran July 29, 2011 at 11:27 am


I am using this facility for last few years.
I am not getting MCA, when ever I am in roaming (especially in Pune).
refreshing the options, but no use.
Any one known this type of problems?
Please guide me to over come this problem.

Thanks and regards,


SOFIYA August 14, 2011 at 4:10 pm



S. Bali November 1, 2011 at 8:03 pm

dial *62*17010# for bsnl free missed call alert…


Ganesh mundhe February 5, 2012 at 10:52 am

I have already activated miss call alert faciluty but did not receive any misscall alert sms. me on 9422797971


kalavari partha saradhy March 3, 2012 at 12:21 pm

Thank You very much, I am using same options(settings->call setting -> divert voice calls -> activate -> to other number -> 17010) in few years it is working in BSNL.


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